Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address and contact details you provide when creating an account or using the App.
• Usage Data: Device information, operating system, IP address and usage statistics collected automatically.
• Location Data: If you grant permission, we may collect and process your geographic location.
• Flat & Society Data: Flat number, wing, society name and membership details required to operate the platform.

We use your data only to run and improve the service:

• Service Delivery: Operate, maintain and improve the App features.
• Communication: Send important updates, maintenance alerts and society notices.
• Personalisation: Tailor content and features to your role in the society.
• Security: Detect and prevent fraudulent access or misuse of accounts.
• No Advertising: We do not show ads and do not use your data for advertising or ad targeting.

We do not sell your personal data. We may share information only as follows:

• With Service Providers: Trusted third-party vendors who help us operate the platform, under strict confidentiality.
• Within Your Society: Your flat number and name may be visible to other verified residents of your society.
• Legal Compliance: When required by law or to protect the rights, property or safety of users.
• Never With Advertisers: We do not share your data with advertisers or ad networks.

We implement industry-standard security measures to protect your data:

• Encrypted Storage: Sensitive data is stored with encryption at rest.
• Secure Transmission: All data transfers use HTTPS/TLS.
• Access Controls: Role-based access ensures users only see their authorised data.
• No System is Perfect: While we strive for maximum security, no transmission over the internet is 100% guaranteed secure.

As a user of MySafeSociety, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information in your profile.
• Deletion: Request deletion of your account and associated data, subject to legal requirements.
• Opt-Out: Unsubscribe from non-essential communications at any time.

We may update this Privacy Policy periodically. When we do:

• We will post the revised policy on this page with an updated date.
• For significant changes, we will notify you through the App or by email.
• Your continued use of the App after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, please reach out:

• Email: support@mysafesociety.in
• Location: Mumbai, Maharashtra 400019, India

The App may contain links to third-party websites or services.

• We are not responsible for the privacy practices or content of those third parties.
• We encourage you to review the privacy policies of any third-party sites you visit.

Our platform is not designed for children.

• MySafeSociety is not intended for users under 13 years of age.
• We do not knowingly collect personal data from children under 13.
• If we discover such data has been collected, we will promptly delete it.